Our company

AutoZone Business & Technology Store Support Center

About AutoZone
Early years

We Always Put Customers First!

By the year 2000, we began as a data processing center under the name of “DataZone”, delivering service to the Store Support Center in Memphis, Tennessee. After the years went by, DataZone’s operation evolved, from managing the enterprise catalog, to a Shared Services Center. This added more teams focused on support the US operation, through new departments, such as Finance, Customer Service, IT, Merchandising, Store Technical Support, etc; leading the new chapter of DataZone: In 2023, was rename as “AutoZone, Business and Technology Store Support Center”, better known as, AutoZone BTSSC.

Contact us
Early years
Our core operation

Learn more about our teams

Contact center

  • Store Technical Support
  • Roll Call
  • Customer Service
  • Commercial Credit CC
  • Commercial Sales Center
  • Service Desk
  • Commercial Pricing
  • Merchandise Claims
  • Operations Desk
  • Commercial Business Analysis
  • Maintenance Resolution Center

General Services

  • Centralized Router & Dispatch
  • Business Intelligence
  • Commercial Pricing
  • Global Compliance
  • HRIS & HRTA
  • Merch Analysis
  • Shared Services SFA-C

IT

  • Loyalty
  • DevOps
  • Data Management
  • Commercial Acceleration
  • Quality Engineering
  • Retail Acceleration
  • Call Center Omni Channel
  • Enterprise Catalog
  • Network Operation Center
  • Digital Transformation
  • E-Commerce
  • Operations
  • Incident Management

Finance

  • Accounting Services
  • Tax Certifications
  • Accounts Payable
  • Vendor Relations
  • Accounts Receivable
  • Credit Risk Analysis
  • Cash Applications
  • Commercial Credit USA
  • Commercial Credit MX
  • Procurement DZ

ALLDATA

  • Technology
  • Customer Support
  • Marketing
  • Operations 
  • Leadership Team
  • Mexico Sales

ALLDATA Customer Service

Technology
Customer Support

Human Resources

Human Resources
Payroll
Compensations
Recruitment
Personnel Services
Engagement & Culture
Policies & Communications
Facilities & Security
Maintenance
Training & Development

Merchandising

  • Electronic Catalog
  1. -Production & Support
  2. -Product Integrity
  3. -Catalog Development
  4. -Business Analysis
  5. -Automotive Research
  6. -Content Translation
  • Merch Analysis

 

AutoZoners testimonials

Know the experience of working with us

Thanks to my leaders, but mostly, to AutoZone. I really feel the support during every step in my professional career. I've learned so much, I'm thrilled about my growth possibilities.

Mariana Barrera

Mariana Barrera

Accounting Clerk

The AZ culture is great! Definitely a great place to work in Chihuahua City!

Francisco Ortiz

Francisco Ortiz

Project Management Supervisor

I'm amaze by the company growth, pushing me to give the Extra Mile!

Tatiana Palacios

Tatiana Palacios

Credit Risk Manager
Work with us

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